F A Q
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Placing an order with us is easy. Simply browse our website, select the items you love, add them to your cart, and proceed to checkout. Follow the simple steps to provide your shipping and payment information, and your order will be on its way!
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Pre-order purchases come with a shipping estimate stated in the product description, subject to updates if there are any variations. Given that each of our pieces is meticulously handmade in succession, shipping will be continuous. Please note that shipping dates are estimates and may vary due to the artisanal and fair-trade nature of our production process.
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We accept a variety of payment methods, including major credit and debit cards, PayPal, Afterpay and more. You can choose the option that suits you best during the checkout process.
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Once your order is processed and shipped, you will receive a confirmation email with a tracking link. You can use this link to monitor the progress of your shipment and know when to expect your delivery.
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Yes, we offer international shipping to customers worldwide. Shipping options and costs may vary depending on your location. Please check our Shipping page for more details.
By placing an order that requires international shipping, you are responsible for the original shipping charges, all applicable customs taxes and import duties, and if necessary, the return shipping back to PAYET.
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We want you to love what you ordered. If you're not satisfied with your purchase, please visit our Returns and Exchanges page for information on how to initiate a return or exchange, including eligibility criteria and timeframes.
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Yes, we offer wholesale opportunities for businesses and retailers. Please contact us here for more information.
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We're ready to answer your questions and help with any inquiries you may have. You can contact us here.
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We don't accept cancellations. Please contact us if you have any problems with your order.